[Package Upgrade] Regarding issues such as paying the price difference for upgrading a package and renewal fees.
Table of Contents
What plans can be upgraded, and what plans can be upgraded to?
| Purchased Package | Upgradeable packages |
|---|---|
| Package One | Package 5/6/7/8/9 |
| Package Two | Package 5/6/7/8/9 |
| Package Three | Package 5/6/7/8/9 |
| Package Four | Package 5/6/7/8/9 |
| Package Five | Package 6/7/8/9 |
| Package Six | Package 7/8/9 |
| Package Seven | Package 8/9 |
Version upgrade
| Purchased version | Upgradeable version |
|---|---|
| pro | pro or pro plus or ultimate |
| pro plus | Pro Plus or Ultimate |
Can I get a refund for the price difference if it has expired?
- Not supported.
How to calculate the price difference?
- Purchase within 3 days: Pay the difference = the price difference between the packages
- Three days after purchase,Daily fee calculationPrice difference = Price difference between packages + Number of days used × Average daily price of the package
For details regarding the exact price difference, please log in.Member Centerof
Upgrade PackageCheck.
How is the usage time calculated after the upgrade?
- The duration will be calculated again. For example, if you upgrade from Package 1 to Package 5 (1 year), the upgraded package will expire today after 1 year. Because it is a newly opened package, the price difference will be calculated differently after 3 days.
Is there a problem with the machine code for the upgraded package?
- Upgrading the package will not change the machine code; in other words, if the machine code changes, it does not count as an upgrade.
- If the machine code changes, you can only upgrade to a plan that includes a replacement machine, and this will consume one replacement machine.
