HomeRelated InformationXiaofeitu automatic update: "Unable to complete the operation successfully because the file contains a virus or potential junk software" - troubleshooting and solutions.
Xiaofeitu automatic update: "Unable to complete the operation successfully because the file contains a virus or potential junk software" - troubleshooting and solutions.

Recently, some users have reported encountering issues when using the Xiaofeitu automatic update software. The operation could not be completed successfully because the file contains a virus or potential junk. The malfunction.

Cause of the fault

  • This error message usually appears because of system issues. Antivirus and threat protection Open Real-time protection This is due to the function.
  • This was caused by third-party interception.

Solution 1

  • Click the Start icon in the bottom left corner, then find... Windows Defender Security Center

  • choose Virus and Threat Protection

  • Click Virus and threat protection settings In Management Settings

  • turn up Exclusions Click "Add or Delete Exclusions" to add exclusions.

  • Here XFT.exe Add the program and then try opening it.

Solution 2

Has a program called [name omitted] been installed on your computer? Reason Cybersecurity The software (which may also be named) RAV Antivirus (Software), just uninstall it.

  • First, go to Windows Security Center and click "Manage Providers" under "Who is protecting me".

  • You will see "Reason Cybersecurity" below.

  • Next, navigate to the installation directory of Reason Cybersecurity, which is usually located at C:\Program Files\RAVAntivirus. Double-click Uninstall.exe in that directory to uninstall it.

  • Simply wait for it to finish uninstalling.

Other references

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